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Edwards launches Semiconductor Intelligent Service to enhance customer experience

GLOBAL | 03 May 2023

Edwards launches Semiconductor Intelligent Service to enhance customer experience.

Edwards is pleased to announce the launch of Semiconductor Intelligent Service. This offering of services has been created to enhance the customer experience, with a focus on providing tailored service plans that align with the specific needs and goals of each customer.

Semiconductor Intelligent Service features different service plans and solutions that are specifically designed to meet the diverse needs of Edwards’ customers. These services range from transactional to proactive service and risk management plans utilising predictive maintenance technology. They have been created to minimise the total cost of ownership and environmental impact, while optimising customer productivity. 

Customers can now browse the range of solutions or service plans relevant to specific business drivers, get tailored value estimations, and request free consultations to plan their service approach. 

"By launching Semiconductor Intelligent Service, we're demonstrating our commitment to enhancing customers’ experience and providing the best possible service and support”, said Alex Smith, Vice President of Marketing, Field Operations and Safety - Semiconductor Service at Edwards. 

Edwards Semiconductor Intelligent Service

"Our new, tailored service plans have been designed to address the specific needs and goals of our customers”, said Tony Key, Vice President of Product Management, Semiconductor Service.

This launch marks a significant milestone for Edwards and represents its continued commitment to delivering innovative solutions that enhance the customer experience.

For more information about Edwards‘ Semiconductor Intelligent Service offering, please visit the website.

Get in touch with us for more information.