Remove maintenance burdens and facilitate sustainability targets in your vacuum installation.
Edwards Consultancy Services delivers tangible results in improving production uptime and reducing total cost of ownership.
- The approach: Every installation has unique requirements that come from the process where the vacuum equipment is running at. That’s why we start Consultancy Services with a thorough assessment about your vacuum needs.
- Enabling informed decisions: Every month, tailored reports with recommendations based on the real operating profile of your vacuum installation are delivered.
- From data to decisions – GENIUS Instant Insights™
- Proactive approach and service that works for you
- Sustainability – critical for your business, and for the planet
Data is powerful, but only if it leads to action. Edwards leverages Consultancy Services to transform raw data into clear, actionable steps.
- Continuous monitoring: Your pumps are watched 24/7, so issues are spotted before they escalate.
- Insights from vacuum experts: Our engineers analyse trends and anomalies, then translate findings into recommendations that are tailored to your specific vacuum needs.
- Convenience: Receive insights via GENIUS Portal, e-mail, or Whatsapp.
Why wait for problems? Edwards Consultancy is built on anticipation, not reaction.
- Matching service scheduling: Maintenance is planned around your production, not the other way around.
- Condition-based service: Move beyond calendar-based routines to interventions that match real equipment health.
Sustainability isn’t a buzzword, it’s a measurable outcome. Consultancy Services help you to achieve your CO₂ reduction targets.
- Energy optimisation: We establish your baseline and guide you to up to 20% savings.
- CO₂ reduction: Efficient operation means lower emissions and compliance with local regulations.
- Waste minimisation: Predictive care extends equipment life and reduces the need for frequent spare part and oil changes.
Results That Matter
With Edwards Consultancy Services, you can expect:
- Fewer surprises: Downtime is minimised, and maintenance is predictable.
- Lower costs: Up to 30% savings through smarter service and fewer emergency repairs.
- Sustainability progress: Track and achieve your energy and emissions goals.
Service Packages: Choose your level of support
EXPERT INSIGHTS
Receive instant alerts and expert advice to help you address potential issues before they develop.
HealthCheck PRO™ CONNECT
Get monthly reliability reports, ongoing vibrational monitoring, and customised maintenance scheduling to keep your equipment running smoothly.
OPTIMISE
Assistance in lowering energy consumption and CO2, with recommendations tailored to the operational characteristics of your vacuum system.
Partnering with Edwards Consultancy Services means you benefit from fewer unexpected disruptions, more predictable maintenance, and tangible cost savings, potentially up to 30% through optimised service and reduced emergency repairs. You will also make measurable progress towards your sustainability targets, keeping energy usage and emissions in check. Take the next step and begin your Edwards journey today.
FAQs
Common questions about service at Edwards
Read the answers to some of the most popular questions other customers have had. Didn’t find your question in the list? Then just reach out to the local expert by filling out the form above.
Is Consultancy Services right for my business goals and vacuum installation?
We recommend discussing Consultancy Services with your Edwards service sales representative. They will discuss your needs and goals with you and suggest the best option for your equipment.
Does Consultancy Services use remote monitoring?
Yes. Consultancy Services build on GENIUS Instant Insights™ remote connectivity, which provides continuous visibility into your vacuum equipment’s service updates, event alerts, and performance trends.
Consultancy Services then enhance this remote monitoring by having expert engineers analyse those insights, assess your equipment’s operating conditions, and provide customised recommendations. They also include ongoing health evaluations, enabling proactive detection and prevention of potential issues.
If I already have GENIUS remote monitoring for my vacuum installation, why do I need Consultancy Services?
By choosing Consultancy Services, you receive more than just remote monitoring. Our skilled vacuum engineers thoroughly assess how your equipment operates within its unique environment and leverage sophisticated data analytics from GENIUS Instant InsightsTM.
This approach allows us to provide personalized recommendations that support your key goals, including boosting uptime, streamlining maintenance planning, reducing costs, and advancing your sustainability objectives.
My goal is to reduce carbon emissions. Can Consultancy Services help with that?
Energy efficiency is key to reducing environmental impacts caused by carbon emissions. With Consultancy Services, we advise on practical actions that align with your vacuum installation requirements to reduce inefficiencies related to energy consumption, contributing to a lower CO2 footprint.
Can Consultancy Services help improve process output?
With Consultancy Services, we coordinate major vacuum service activities with your planned downtime and provide regular health assessments through our Consultancy Services. This way, you experience fewer unexpected production stops, easier maintenance planning, and can prevent up to 80% of common equipment failures.
Can Consultancy Services be combined with a ServicePlan™?
Yes. Consultancy Services work hand-in-hand with your ServicePlan™. Combining them makes managing agreements and budgets easier while giving you a more complete support solution. To include Consultancy Services in your ServicePlan™. please get in contact with your Edwards Service Sales Representative.
GET HELP
Excellent customer experience is standard with Edwards. Get in contact with one of our vacuum experts.
GET YOUR PUMP SERVICED BY THE EXPERTS
Explore our Services
From expert repairs to smart service plans, genuine parts, remote diagnostics, and even buyback—our all-in-one vacuum care keeps your systems running at their best.
- Get service for your vacuum pump
- Buy vacuum pump oil, spare parts and kits
- Connectivity, monitoring and detection
- Buyback and certified pumps
- Explore calibration, extended warranty and commissioning services
