CORPORATE NEWS
Edwards earns continued recognition in the TechInsights 2025 survey
GLOBAL | 23 May 2025
We are delighted to announce that we have been voted number one in the ‘Global Semiconductor Supplier Award – WFE Subsystems’ category again and have risen to number two in the ‘Top 10 Customer Service – Large’ category, in TechInsights’ 2025 global semiconductor industry customer satisfaction survey.
TechInsights is the information platform for the semiconductor industry.
This significant industry-wide survey is conducted by TechInsights on an annual basis, with participants being asked to rate equipment suppliers based on three key factors: supplier performance, customer service and product performance. The survey allows us to get a real insight into what our customers think about working and interacting with Edwards. This year over 28,000 responses were received worldwide representing more than 46% of the chip market, and 66% of subsystem customers.
This is a fantastic achievement for all of us at Edwards. Truly climbing the customer satisfaction ladder! Congrats to the whole team! We are very thankful to our teams around the world for their unwavering support and for helping to drive continuous improvement across the organisation, to deliver more customer value year on year. We know we can always do better, and we will strive to improve, to get an even better result in coming years.
