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Maintaining your vacuum pumps would increase efficiency and enable lower running costs. It would also reduce any sudden breakdowns and disruption in your work.

This page contains maintenance, service and repair solutions, rental of equipment, purchase of spare parts and oil, and solutions to monitor your pumps and to keep it running perfectly. These solutions are catered to the Vietnam market and backed by a team with local market and vacuum expertise.

Oil/Lubricants, Spare Parts and Maintenance Kits

Extend the life of your vacuum pumps and keep it running efficiently with original oils, spare parts and maintenance kits.
 

Vacuum Pump Oils and Lubricants

We work with leading chemists in each technological field to develop innovative oils and fluids. Different vacuum pumps and different applications require their own types of oil, so we offer a full portfolio to match your exact needs.

Keep your equipment in excellent working condition and your production safe from harm by selecting the right vacuum pump oil for your pumps.

Contact us to recommend the right oil.

 

Ultragrade EXTEND 110 1 and 4 litres

Spare Parts and Maintenance Kits

212J-14 ValveDeck Maintenance Kit Poppet

When you need vacuum pump parts or vacuum pump kits, it’s essential that you use genuine Edwards replacements.

Our genuine spare parts are produced to the same high standards and specifications as our production pumps, ensuring that you enjoy reliable service for years to come and helping to provide a lower life cycle cost.

Whether you need to replace a metal rotor or require a gasket to fix a leak, we guarantee that every Edwards spare will be a perfect fit for the original.

Maintaining and Servicing your Vacuum Pumps

Here you will find solutions not just to repair your pump, but also to proactively monitor and maintain your pump.
 

Maintenance & Service Plan

The ability to keep your operations running smoothly on a defined budget is key. Introducing ServicePlansTM, which are at a fixed price for the years of contract for the maintenance and/or service of your pump.

With ServicePlansTM, which are built and customizable to your requirements, you can

  • Optimise service events around your needs
  • Increase productivity of your pump and operations
  • Increase the lifetime of your pumps with regular maintenance and usage of genuine spare parts, kits and oils
  • Reduce total cost of ownership
  • Full coverage of all maintenance costs with a fixed price for the length of the plan
     
Service engineers engaged in pump repair

Vacuum Pump & Equipment Repair and Service

Service-engineer-pouring-oil-into-the-pump

Edwards vacuum pumps are built for reliability and steady performance. If you conduct regular maintenance to your pump, it should last you a lifetime.

However, sometimes you may run into troubles in which our service technicians will be able to help you troubleshoot and get it running again as soon as possible. From rectifying issues from afar, to on-site repair and service, our technicians know exactly what your pump needs.

 

Vacuum Pump Remote Connectivity and Monitoring

Vacuum pumps are of vital importance in industrial production. They need to be in top running condition to ensure efficiency, optimum output and a healthy bottomline.

Keep tabs on your pumps even remotely and predict the failures before they happen with GENIUS Instant InsightsTM.

 

Genius-Infographics with Genius BOX

HealthCheck PROᵀᴹ Service

HealthCheck_PRO_Three_pillars

When you rely on exceptional vacuum pump performance for your production processes, our HealthCheck PROTM service can help you to prevent unexpected problems and the inconvenience of lost production.

Avoiding a pump breakdown will improve your productivity and decrease your total maintenance costs.

HealthCheck PROTM will accurately analyze how your vacuum pump is performing, bringing you many benefits:

  • Identify failures before vacuum pump performance is lost
  • Detect early deterioration of your equipment
  • Vibration measurement analyses will show the current condition of your pump and establish when an intervention is necessary
  • Tailor and schedule services exactly to a pumps' need

Contact us for an appointment or for more information.
 

Rentals, Purchase of Refurbished Vacuum Pumps, and Exchange Service

In need of quick replacements of your vacuum pumps? Here are 2 solutions that are catered to your needs.
 

Rentals, Backup Allocations and Purchase of Refurbished Vacuum Pumps

Explore our extensive selection of refurbished products for short-term bridge repairs or overhauls; or rent them for maximum flexibility during peak production times. You may even look into purchasing these refurbished pumps.

Be assured of the quality of these refurbishments as every product runs through a complete overhauling process before being stored. This includes

  • decontamination/cleaning
  • exchange of all wear parts/removal of damage
  • having the same basis oil/parts provided as for new products
  • reconditioning for new-pump performance
  • having a fresh coat of paint
  • passing through an extensive inspection
     
Field Service Engineer repairing a pump

Vacuum Pump Exchange Service

Exchange

In the fast-paced world of industrial operations, controlling downtime is crucial. Edwards Service Exchange offers a tailored solution to this challenge.

We will provide you with an identical vacuum pump replacement with an extensive warranty, swiftly getting your production process back on track. Every pump is expertly serviced with OEM genuine parts by professionally trained experts and ready for installation. This allows you to swap one pump for another in a single step.

When your exchange pump is installed, you have several days to ship your pump to us.

The Edwards Service Exchange steps in when a planned, convenient maintenance approach is desired. Enjoy benefits such as:

  • Full control of delivery schedules
  • Zero risk and downtime
  • 100% fixed cost with a straightforward quotation and sales order
     

Accredited Calibration Service

Safeguard your process – avoid the risk of production quality costs, reduce costly repairs, materials and overhead costs, and increase sustainability – with Edwards’ accredited calibration service. Meet quality, safety, international compliance standards and regulations with precise vacuum gauge readings.

Different applications need different levels of gauge calibration. Knowing this, Edwards Gauge Calibration service offers the following three calibration levels.

  • Certified level – Carried out in an accredited laboratory, it sets calibration to high-class industry standards. Especially meant for process that require ISO 17025 and DAkkS certification.
  • Factory level – The right choice to comply with ISO 9001 standard, this level covers most of industrial needs. Thereby guarantying consistent quality, provided by regular and precise calibration.
  • Alignment level – An on-site calibration service to align gauge and check if it is functioning correctly. Highly recommended where production break down is critical.

Different industries have different calibration frequency needs.

It is important to be sure that the instrument calibration is performed by and at a certified service provider who follows recommended standards. We have maintained a calibration laboratory for vacuum gauges and test leaks. Our Vacuum Technique Service is accredited by the DAkkS.

Contact our experts for recommendations.

 

calibration-system