Join us as a Field Service Engineer where you will help us shape the future. Your hands-on expertise will maintain and fix complex vacuum pumps. The work you do ensures pumps operate and run smoothly.
Working on a Field Service Team
- Our Mission
- Your Purpose
- Your Benefits
- Your Tasks
- Your Team
Our Mission:
- Expert Service: Provide expert maintenance and repair for vacuum pumps and associated equipment.
- Customer Satisfaction: Deliver unmatched service quality, ensuring high levels of client satisfaction.
- Safety Standards: Uphold the highest safety standards in all maintenance and repair activities.
- Performance Optimization: Ensure optimal performance and longevity of clients’ vacuum systems.
- Proactive Approach: Apply technical expertise and a proactive mindset to every service engagement.
Your Purpose:
- Operational Efficiency: Ensure the efficient and safe operation of industrial and scientific vacuum systems.
- Preventative Maintenance: Prevent equipment downtime through expert maintenance and repair.
- Industry Impact: Play a vital role in the operational success of industries relying on vacuum technology.
- Technological Advancement: Support innovation in fields such as space exploration and medical science.
Your Benefits:
- Autonomy and Independence: Look forward to varied tasks and being the expert in the field. While this role requires you to travel to customer sites, you will be the decision maker and be able to apply your expertise day to day.
- Internal Growth and Career Paths: Take advantage of our diverse offerings through our Internal Career Market access LinkedIn Learning, and become part of exciting, interdisciplinary, and international projects.
- Compensation: Our belief in fair and attractive compensation is paired with a comprehensive benefits package to reward your work and dedication.
- Well-Being: We care deeply about your well-being. We offer programs that support your mental, physical, and financial health, from Employee Assistance Programs to subsidized sports and fitness memberships, ensuring you have the resources you need to succeed both at work and in life.
Your Tasks:
- Performance Optimization: Maximize equipment performance and prevent breakdowns through both scheduled and unscheduled service visits.
- Customer Relations: Build strong relationships, continually develop technical skills, and support industries that depend on vacuum technology.
- Scheduled Maintenance & On-Site Repairs: Regularly visit customer sites to perform routine maintenance, inspections and on-site repairs on vacuum pumps and related equipment.
- Equipment Installation: Install and commission new vacuum systems, ensuring high standards for seamless and reliable operation.
- Safety Compliance: Follow strict safety protocols, conduct Last Minute Risk Assessments, and wear proper personal protective equipment.
- Travel Flexibility: Maintain mobility and flexibility by traveling frequently to meet on-site customer service demands.
Your Team:
- Work closely with the Field Service Planner to coordinate visits and ensure smooth scheduling to focus on providing excellent customer service.
- Connect remotely with other Sales Teams for advice and collaboration.
- Be part of a wider team, including Customer Care Team/Coordinator, Inside Sales, and Technical Support - Access resources needed to tackle any challenges in the field.
Curious what it's like to work with us?
With over 100 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers around the world. Learn more about who we are and why customers trust us.
- Education Requirements: A technical degree in engineering or a related field is required to become a Field Service Engineer. Or a high school diploma/equivalent with mechanical training.
- Relevant Experience: Experience working with mechanical or electrical systems is essential.
- Key Skills: Strong problem-solving abilities, technical expertise, effective communication, and a customer-focused mindset are important for success.
Yes, you will be provided with training! At Edwards, we use the latest technologies to make
learning easier and keep you up to date. This includes utilizing augmented reality,
hands-on training, and in-person classes to provide you with the best possible education on
our products. Edwards also supports Field Service Engineers in their career development by
offering continuous training, mentorship, and access to advanced technologies. Additionally,
clear career progression paths are available to help you grow professionally.
Yes, you will travel! As a Field Service Engineer, you will travel within your dedicated region,
visiting various customer sites to perform maintenance and ensure optimal performance.
This role is perfect for those who enjoy being on the move, meeting new people, and making
a significant impact on customer operations, offering a dynamic and rewarding experience.
- Visit the job posting: Click the link to visit the job posting.
- Find the Right Role: Look for the Field Service Engineer position that matches your
skills and interests.
- Apply Online: Click “Apply Now,” fill in your details, and upload your resume or CV.
- Check for Confirmation: You’ll receive a confirmation email within 24 hours—if not,
try submitting again.
- Next Steps: If you're a match, our Talent Acquisition team will reach out. Otherwise,
you’ll be notified by email.
- Need Help? Visit our FAQ page for answers to common questions.
Vacuum Technology in Action
Did you know vacuum technology is the backbone of many industries, powering everything from manufacturing to space exploration? Discover how Edwards Vacuum’s cutting-edge solutions are shaping the future of innovation.