Edwards Live Chat
If the button above is green, then an agent is available to respond to your enquiry.
When you click the button a message screen will appear. Enter your name and email address, type your message and begin an instant conversation.
We have customer care teams around the world, so can be available to respond around the clock.
However from time to time all the agents will be busy or unavailable. When this happens the button will be red or light red. In this case please contact your local customer care team, by phone email, or by raising a support ticket.
Please begin your message in English, if our agent is able to respond in your local language you may continue in that language.
Please note that your messages will automatically be recorded as part of our auditing and quality control processes.